Field Service Engineer (Inverness)


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February 2, 2024
Job Type
Start date
Contact Name
Oscar Way
Contact Email


Job title: Field Service Engineer
Location: Field-based in Inverness-shire – Scotland wide at times
Salary: £Competitive, Permanent, Full-time (37.5 hours per week)
Benefits: 25 days annual leave, Company vehicle, Comprehensive pension scheme

About Us:

Join a dynamic and rapidly growing global company dedicated to ecological transformation. Our client is committed to making a positive impact on the planet. We are seeking a skilled Service Engineer or an aspiring professional to contribute to our success in the water technologies sector.

Key Responsibilities:

As a Service Engineer, you will play a pivotal role in delivering best-in-class quality service to our customers, primarily focusing on the Industrial/Healthcare/Pharmaceutical markets. Your responsibilities will include:

  • On-site corrective/preventive maintenance for customer’s water treatment equipment.
  • Equipment swap outs and emergency response.
  • Commissioning work on standard equipment after full training.
  • Providing after-sales technical and commercial support.
  • Completing risk assessments, work reports, and other documentation.
  • Participating in the 'On Call Rota' once fully trained.
  • Develop and maintain strong working relationships with customers.
  • Adhere to and enforce Health & Safety policies.
  • Timely completion of site tasks, risk assessments, and documentation.
  • Proposal and completion of relevant training approved by your line manager.
  • Gather site information, compile log-books, and conduct audits.


  • Mechanical/Electrical/Chemical Engineering qualification.
  • Full UK driving licence.
  • Good communication skills, punctuality, and a presentable appearance.
  • Knowledge and experience of water treatment products, applications, and markets is desirable.
  • Excellent time management and multitasking skills.
  • Passionate about providing exceptional service to customers.
  • Ability to handle challenging conversations and find resolutions.
  • Strong verbal and written communication skills at all levels.
  • Demonstrated experience in building strong working relationships.
  • Good IT competency.
  • Ability to prioritize workload and manage multiple tasks.
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