Kenton Black is recruiting for a Personal Care ingredient company. They supply Procter & Gamble, Avon, Coty, The Body Shop, Boots, Estee Lauder, Lush and many more. We are recruiting a Sales Support Administrator to join our UK Sales team.
The Sales Support team, work with our Sales team to maintain excellent relationships with our customers and provide them with the samples and information that they need. There is scope for creativity and personal development within this role, and you will be supported by extensive training on our systems and procedures, and enthusiastic and supportive colleagues.
This role is essential in customers and suppliers with excellence in customer service. This role includes responsibility for:
• Answering customer enquiries by telephone and email.
• Ordering product samples from suppliers around the world and managing their shipment to the UK.
• Organising our sample library, including stock checks, unpacking sample deliveries, and recording new samples as they arrive.
• Ordering supplies for packing and posting samples.
• Working closely with a member of the Sales team to ensure that their customers receive prompt, friendly and helpful service.
• Managing the sample room to ensure that it is kept tidy and efficient.
• Managing documentation by scanning and filing to ensure accurate record keeping and tracking. • Sending product samples out to customers daily.
• Sending quotes to customers by email.
• Helping with the Sales team’s preparations for customer meetings by printing and binding brochures and providing samples when required.
• Assisting with the organisation and management of exhibitions and meetings.
• Greeting visitors.
We are looking for an enthusiastic, friendly, organised, pro-active and self-motivated person with excellent communication and interpersonal skills. This role required presence in the office 5 days per week.
Salary: £23,000 depending on experience
After completion of your probationary period, you are entitled to Medical Insurance, Life Assurance, Group Income Protection, Critical Illness cover, subject to the rules of various group schemes. Scheme rules prevail at all times. The Company will also contribute half of the cost of our gym membership scheme on your behalf